Frequently Asked Questions

Clean the outside of the glass with an ammonia-free glass cleaner, then dry it with a microfiber cloth. Do not submerge the vase in water. For the metal base, wipe it with a soft cloth lightly dampened with water, then dry it with a microfiber cloth.

Your acrylic insert is not dishwasher safe. Wash it with warm soapy water soon after use, or use plexiglass cleaner if you prefer. To clean and dry inside the insert, wrap a microfiber cloth around a flat wooden stick such as a paint stirrer or ruler, then move it gently back and forth. Denture cleaning tablets can help lift hard-water marks and calcium buildup. Skip paper towels and anything sharp so you avoid scratches or cracks.

Start by removing the liner from the vase. Trim your stems to the height you want, then place them in the liner. Use a small-mouth watering can to add water, wipe away any drips, and return the liner to the vase. If you want a low centerpiece, keep the stems on the short side—about 4 inches taller than the vase. Avoid forcing thick stems into the liner, since that can crack it.

You can use tap water for most arrangements. If your tap water is hard, choose bottled distilled water instead to help prevent water stains on the liner.